Reviews

“The whole experience is the best. From scheduling an appointment to diagnosing problems. Metropolitan Garage is the most outstanding auto repair company I've used.״

"They took care of my daughters vehicle when it quit working then checked over the whole car to make sure everything was ok for her. They take pictures to tell/show you what is good, what should be watched out for, and what should be taken care of now. I appreciate what they do and how they treated us. Wish they were here in Anchorage too!"

"The staff at Metro did my semi-annual tire swap, along with an oil change and checking on some other things, i.e. a back hatch clasp that keeps sticking. I very much appreciate that they let me know of things to continue monitoring, and issues that need to e dealt with more quickly. They're the only folks I trust with my 16-1/2 year old Subaru!"

"Not only did Metro get the Subaru in within a week and fixed that same day, they patiently explained what they did, and what we should look out for in the future. Cleanest garage lobby we've ever seen, great communication."

"Quick, timely and professional service with great communication throughout."

"Easy to schedule appointments and easy to work with. Very communicative staff and a thorough report on everything they did and everything they recommend to get done in the future, complete with pictures of things that are in need of repair. Would recommend but they are very popular so make sure to schedule appointments far in advance."

"I sincerely appreciate the concern for the well-being of my cars that the people at Metropolitan Garage have shown me every time that I have taken it there. Again, the people at Metropolitan Garage professionally performed the work and checked the condition of both sets of tires, the brakes and the oil levels on my wife's Subaru Forester. I like the reminders that I get via text and email for the appointments. Thanks for another good job Metropolitan Garage."

"Justin was my mechanic and he was straightforward and very communicative making me feel valued. Parts needed to be ordered and they arrived within a day. I received text updates on the work being completed and a phonecall with more details. And my car is fixed!"

"I appreciate both the effort to get the job done right and the effort to avoid unnecessary expense. Exemplary!"

"This was my first experience with Metropolitan Garage. They were professional and courteous. They had to order the part needed because there wasn't one locally. They were able to get my car back to me 2 days earlier than expected for the exact price I was quoted. Each employee that I spoke with over the phone, via email and in person was informative and helpful. Great customer service. Top notch shop!"

"This was my first experience with Metropolitan Garage. They were professional and courteous. They had to order the part needed because there wasn't one locally. They were able to get my car back to me 2 days earlier than expected for the exact price I was quoted. Each employee that I spoke with over the phone, via email and in person was informative and helpful. Great customer service. Top notch shop!"

"ALWAYS a stellar experience! I dropped my Subaru off a day early, and it was finished early, too. GREAT communication throughout the process. THANK YOU!"

"The only place I trust to do quality work on my car! Easy drop-off/pickup system, staff are very communicative, and the mechanics are always very thorough. The online system they use is very efficient and informative, too."

"Metro is setting the gold standard in Fairbanks. These guys prepared for my visit weeks in advance and went above and beyond... they have this down to a science!"

"..[They] really worked with me and found a way to squeeze me in the schedule to get my vehicle checked out and taken care of."

"Always, ALWAYS, a fair, professional, and caring experience. The Metro folks have taken care of my family for well over a decade."

"I absolutely Love, Love, Love you guys!!! Been going to you since you started working out of your house garage, back in the day!! I'm always "raving" about you to others: the quality of work you perform is outstanding, the authentic honesty you display is not only rare these days, but ever so much appreciated!! Thanks ever so much for being in business all these years!!"

"Best shop experience I've ever had, and I've lived in Fairbanks my whole life. Incredibly efficient, fast, professional, and polite. Prices were reasonable too, considering the work needed for my car. They kept me in the loop, and were very transparent about the work that was needed on my car, versus items that weren't necessary to work on. Highly recommend."

"I recently took my 2007 Subaru Outback into Metro Garage to deal with a minor issue and check on noises coming from my front axles. I very much appreciate that they could accommodate my need to wait while the work was taking place on my car (this needs to be arranged in advance) and that the mechanic asked me to go with him while he did turns in the parking lot to make certain the noise from the axles was the same I had previously heard. I'll be returning to have the axles taken are of - Metro Garage are the only folks I trust with my trusty old Subaru."

"So incredibly pleased how I was given a full diagnostic on what was wrong with my vehicle and what was an absolute priority to get repaired for my safety. I will definitely be going back."

"Metro's customer service and communication is on point. They actually listen and take detailed notes about weird problems, and ask the right questions. They've always been straightforward with me about urgent vs non-urgent repairs, and I've never felt upsell pressure. Local treasure of a repair shop."

"Metro's customer service and communication is on point. They actually listen and take detailed notes about weird problems, and ask the right questions. They've always been straightforward with me about urgent vs non-urgent repairs, and I've never felt upsell pressure. Local treasure of a repair shop."